In addition, available data - such as the actual flight arrival date and time the mail arrives at the airport to better indicate how long a receptacle has been in the U.S. Specifically, the Postal Service’s ramp reports are not being completed consistently across all ISCs. While the Postal Service does not have the authority to manage the ground handlers, it has opportunities to improve its monitoring of the delays. These delays occurred because airport ground handlers did not transport the mail to the ISCs in a timely manner after the flights arrived. Delays were more prevalent during the end-of-year peak mailing season.Of these 4.3 million receptacles, about 63 percent arrived between 2 and 12 hours about 20 percent took between 12 and 24 hours, and about 17 percent took longer than 24 hours.About 4.3 million receptacles, or about 80 percent of the mail tendered to the Postal Service, exceeded the 2-hour UPU guidance.Our analysis of all 5.4 million receptacles received at the ISCs between April 1, 2016, and March 31, 2017, with flight log data, showed the following: We found significant delays in the Postal Service’s receipt of inbound international mail at the ISCs. Our objective was to evaluate the timeliness of mail arrival at the Postal Service’s ISCs.
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The Universal Postal Union (UPU) Letter Post Manual states that mail should be tendered at the ISC within one to two hours maximum after the airplane’s arrival. Employees use these reports to document key mailing information including the airline, the country of origin, the foreign dispatch date (the date when the mail is scanned and assigned to a flight in the foreign country), and the number of receptacles waiting to be brought to the ISC. Postal Service employees monitor the airfield to assess the status of inbound international mail receptacles and manually document their assessments by completing reports known as ramp reports. These initial operations mainly fall under the responsibility of the foreign postal operators and their agreements with the air carriers or ground handlers. When inbound international mail arrives at airports via inbound commercial carrier flights, ground handlers (which can either be employees of the respective airlines or contracted employees of the airlines) unload the receptacles of mail from the airplane and tender them to the ISC. The remaining segment was mostly accepted at either the Honolulu Processing and Distribution Center or the New Jersey International Network Distribution Center. Postal Service at one of its five International Service Centers (ISC) in San Francisco, New York, Los Angeles, Miami, and Chicago.
More than 95 percent of this mail was accepted by the U.S. from foreign countries in fiscal year (FY) 2016. About 621 million pieces of international mail entered the U.S.
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